PRIVACY POLICY

We take your privacy seriously. This Privacy Policy explains how uk.kaisio.com (collectively referred to as “we,” “us,” or “our”) collects, uses, shares, and processes your information.

Collection and Use of Personal Data

Personal data refers to information that can directly or indirectly identify you. Personal data also includes anonymized data linked to information that can be used to directly or indirectly identify you. It does not include data that has been irreversibly anonymized or aggregated so that it can no longer be used to identify you.

Promoting Safety and Security

We adhere to the principles of legality, transparency, and data minimization, and we implement technical and organizational measures to protect your data. We use personal data for account verification, fraud prevention, and the investigation of suspicious or unlawful activities. This processing is based on our legitimate interest in ensuring the security of our products and services.

Below, we explain what personal data we collect and how we use it.

What Personal Data We Collect

I. Data You Provide to Us

We collect personal data that you provide when using our products and services or interacting with us, such as when you create an account, contact us, participate in surveys, or use our online chat.

If you make a purchase, we collect personal data related to the transaction, including billing, shipping, and contact information, as well as payment and authentication details.

II. Data About the Use of Our Products and Services

When you visit our website/application, we may collect information about your device, including device type, unique device identifier, IP address, operating system, browser type, usage data, diagnostic information, and location data.

Where available, our services may use GPS, IP addresses, and other technologies to determine the approximate location of your device and improve our products and services.

How We Use Your Personal Data

In general, we use personal data to provide, improve, and develop our products and services, communicate with you, offer personalized advertising, and protect both our customers and ourselves.

I. Providing, Improving, and Developing Our Products and Services

We use personal data to provide, improve, and develop our products, services, and advertising. This includes data analysis, research, and audits.

This processing is based on our legitimate interest in providing our services and maintaining business continuity.

If you participate in sweepstakes or promotions, we may use the data provided to administer these programs.

II. Communicating With You

With your explicit consent, we may use personal data to send you marketing communications about our products and services, notify you about your account or transactions, and communicate our policies and terms.

If you no longer wish to receive marketing emails, you may contact us to withdraw your consent.

We may also use your data to respond to inquiries.

With your prior explicit consent, we may share personal data with partner companies that may send you marketing information about their products and services.

With your explicit consent, we may also use your data to personalize your user experience and analyze the effectiveness of our advertising campaigns.

Note: You may withdraw your consent at any time by contacting us.

Definition of “Cookies”

Cookies are small text files that store information in your browser. They are used to save and retrieve identifiers and other information on computers, smartphones, and other devices.

We also use similar technologies, including locally stored data, device identifiers, and other software technologies. In this Privacy Policy, we collectively refer to all such technologies as “Cookies.”

Use of Cookies

We use Cookies to provide, protect, and improve our products and services, personalize content, measure advertising performance, and analyze user behavior.

The specific Cookies used may vary depending on the website or service you use.

Sharing of Personal Data

We share certain personal data with strategic partners who assist us in providing our products and services or supporting marketing activities.

This data is used solely to provide or improve our products, services, and advertising and will not be shared with third parties for their own marketing purposes without your explicit consent.

Disclosure, Storage, Transfer, and Processing of Data

I. Compliance With Legal Obligations

Due to legal requirements within the European Economic Area (EEA) or the country where you reside, the processing of personal data may be necessary.

If you reside in the EEA, the processing of your personal data is carried out in accordance with Article 6(1) of the General Data Protection Regulation (GDPR).

II. Enforcement of This Policy

We may share personal data with affiliated companies. In the event of a merger, acquisition, restructuring, or sale of our business, personal data may be transferred to the relevant party.

We may also disclose personal data if necessary to protect our rights, investigate fraud, or protect our users.

III. Legal Requirements and Protection of Other Rights

We may be required to disclose personal data due to legal obligations, court proceedings, or requests from public authorities.

We may also disclose personal data when necessary for national security, law enforcement, or the protection of public interests.

Your Rights

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date.

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability in a structured standard format
• File a complaint with a data protection authority

To protect your data, we may request information to verify your identity.

You may contact us to exercise your rights. We will respond within a reasonable timeframe and no later than 30 days.

Third-Party Websites and Services

Our website, products, and services may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or services of third parties. This Privacy Policy applies only to data we collect.

We encourage you to review the privacy policies of any third-party providers you interact with.

Data Security, Integrity, and Retention

We use appropriate technical, organizational, and physical security measures to protect your data from unauthorized access.

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required by law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or industry standards.

If you do not agree with the revised Privacy Policy, you should discontinue using our products or services and contact us to close your account.

Storage and Transfer of Your Personal Data

When accessing or using our services, your personal data may be processed or transferred outside your country of residence.

The data protection laws in these countries may differ from those in your own country and may provide a lower level of protection.

If you do not want your data to be processed or stored outside your country, you should immediately stop using our services.